Clarity Call
Terms & Conditions
Last updated: 9 August 2026
What a Clarity Call is
A Clarity Call is a private, one-to-one conversation with Ashfi for clarity and support around your situation. It is not medical, psychiatric, or legal advice, and it is not a substitute for professional care or therapy.
If you are in crisis
If you or someone you know is in danger or in crisis, please contact a doctor or a professional helpline right away. A Clarity Call is not for emergencies.
Payment and your slot
Your payment reserves a specific time that is held exclusively for you. The session is 45 minutes. In India it is ₹2,000, paid securely via Razorpay; from anywhere else it is charged in US dollars on a secure international checkout. Either way, the exact amount is shown to you before you pay.
What you get
The 45-minute private conversation itself — video or audio, your choice. Before it, you answer four short questions, so the time is spent on you rather than on background.
Times and timezones
Slots are offered in your own local time and the calendar invite is issued in that timezone. Ashfi works from India (IST), so the times available to you depend on the overlap with her working hours.
Rescheduling
You may reschedule once, provided you ask at least 24 hours before your slot and a new time is available.
Refunds
If, about ten minutesinto the call, I don’t think I can genuinely help you, I will say so and refund you in full. That judgement is mine to make and I will make it honestly — I would rather return your money than take it for a conversation that was never going to be worth it. Beyond that point the time has been given, so a completed call is not refunded.
No-shows and late arrival
If you do not join within 15 minutesof the start time, the session is treated as completed and is not refunded. If something has gone wrong, write to me — a person who tells me is treated differently from a person who simply doesn’t appear.
If Ashfi needs to reschedule
In the rare case Ashfi has to cancel, you will be offered a new time or a full refund — whichever you prefer.
Recording, and keeping the call between us
Neither of us records the call — not audio, not video, not the screen — unless we have both clearly agreed to it beforehand. And what is said stays between the two of us: please don’t post, share or repeat the conversation, in clips, screenshots, transcripts or retellings, publicly or in groups. I make you exactly the same promise, and I don’t use anything from our call as content anywhere without your explicit written permission. If a call is being recorded without my agreement, I will end it, and it won’t be refunded.
Privacy
What you share before and during the call is kept private and used only to help you. See our Privacy Policy for more.